Shipping Policy

Any orders placed through the Site are subject to this Shipping Policy.

We aim to ship orders promptly, but delivery times may vary. Orders are not always processed on weekends or holidays. Once a package is transferred to the carrier, Rochelle et Michel Compagnie is not responsible for its delivery or any issues that arise during transit. Customers should address delivery problems directly with the carrier according to their policies.

We carefully package each item so that you may receive it in its best condition. However, we recommend notifying us at customerservice@rmcompagnie.com if any of your items were damaged during shipping.